Find below answers to frequently asked questions about buying resources from Bookery. If you still need assistance, contact one of our resource consultants.

How do I receive an education discount on my purchases?

If you represent an educational institution or government organisation, sign up for a Bookery Credit Account to receive your institutional discount. To learn more and to open an account, please contact our team.

What payment methods can I use?

There are two ways you can pay for your products:

Payment online via credit card: We accept online payments using VISA or MASTERCARD.

Billed to My Account: If you have a Bookery Credit Account, place your order for prompt delivery and we'll invoice you upon dispatch. 

Which countries do you deliver to?

We deliver to anywhere in Australia and New Zealand and can deliver to other international locations upon request. Please refer to Shipping and Returns for more details.

How long will it take for my purchase to arrive?

Please refer to Shipping and Returns.

How do I return a damaged product?

Please refer to Shipping and Returns.

Can you help me choose the right products?

Yes absolutely! Please contact the friendly Bookery team who are always happy to provide advice and recommend suitable resources for you.

How do I provide feedback to Bookery?

Your feedback and suggestions help us improve our services. Please send an email or call us on +61 (03) 8417 9500 and we will promptly respond to your feedback.